Read in Recommended support checks about practises used at ECMWF which could be of help. Some examples and source codes are also available there.

Support checks (on provider's end)

Organisation

Data acquisition method

Data transfer checkData delay check

Data completeness check

Data quality checkData recovery option
Exists?Time limit?
BoM (ammc)

sftp

YESYESYESNOYESNO
CMA (babj)

ftp







CPTEC (sbsj)http





DWD (edzw)sftp





ECCC (cwao)sftp (ssh key)YESYES



ECMWF (ecmf)MARS retrievalN/AYESYESYESYESNO
IMD (vabb)

ftp

YESYESYESNOYESNO
JMA (rjtd)http





KMA (rksl)push (dedicated line via ECPDS)YES (?)NOYESNO

MF (lfpw) push (dedicated line via ECPDS)






UKMO (egrr)copy from ecgb





NCEP (kwbc)

ftp







NCMRWF (dems)

ftp

YESYESYESNOYESNO

Statistics

Support incidents

Number of operational incidents since May 2018

Year

2018

2019

2020

2021

QuarterQ2Q3Q4Q1Q2Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sum

created

31823152216167012143127841525


updated319291926172184261935391193132


closed21223192414147118172128842525


System changes

Number of operational system updates since 2019

Year

2019

2020

2021
created/updated489


Links to JIRA

Restricted to user group "ecmwf" only.

Support incidents overview

System changes overview