Online support
There is considerable help information online. Please see:
- Documentation - online manuals for IFS and other software and tools.
- OpenIFS User Guides - guides on how to install and use the model provided with OpenIFS.
- How-to articles - how to do various things with OpenIFS.
- Frequently Asked Questions - about OpenIFS on a variety of topics.
- Known issues - known problems and solutions with different compilers and OpenIFS.
- User Forums - post your own query here to the OpenIFS community and support team.
- OpenIFS Mailing list - announcements.
OpenIFS support email
There is a small team at ECMWF to provide direct support for the model. Any problems or questions with the model can be sent to:
We aim to reply within a working week, though during vacation periods this will be longer.
OpenIFS announce mailing list
We have a low volume mailing list to receive information about OpenIFS:
- New releases
- Training events
- Workshops
ECMWF software support
The ECMWF software support portal allows users to access information on all ECMWF software packages (e.g. ecCodes, Metview) in a single website.
To raise an issue about any ECMWF software (other than OpenIFS), please email:
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